Effective Date: 10 July 2026
This Acceptable Use Policy ("Policy") sets forth the rules and
guidelines governing the use of Nuworks Ltd trading as “BrokerCentral”
services, platforms, and products (collectively, the "Services"). By
accessing or using the Services, you acknowledge that you have read,
understood, and agree to comply with this Policy, our Terms of Service,
and all applicable laws and regulations.
Failure to adhere to this Policy may result in immediate suspension or
termination of access to the Services, and may subject you to legal
liability.
You may not use the Services in any way that:
Disrupts, disables, or overburdens the Services, impairing their
availability or accessibility for other users.
Attempts to bypass security measures implemented to protect the
Services.
Accesses data, systems, or accounts you are not authorised to use
within the Services.
Engages in deceptive, misleading, or fraudulent activity using the
Services.
Violates any applicable laws, regulations, or contractual agreements.
The following activities are strictly prohibited:
Engaging in fraud, phishing, or any activities that violate
intellectual property laws (e.g., copyright infringement, trademark
violations).
Conducting or facilitating illegal financial transactions, money
laundering, or unlicensed financial services.
Posting, distributing, or transmitting content that is obscene,
defamatory, discriminatory, hateful, or that advocates violence.
Promoting self-harm, suicide, or extreme content that may endanger
individuals.
Using AI-generated content to mislead, impersonate, or deceive others,
including deepfakes, synthetic media, or AI-assisted fraud
Collecting, scraping, harvesting, monitoring, or tracking Personal
Data or user activity unlawfully or without appropriate authority,
transparency, or consent where required under applicable law.
Sending spam, bulk advertisements, unlawful electronic marketing
communications, or unsolicited electronic communications in breach of
applicable law or PECR.
Uploading or transmitting viruses, malware, or harmful code.
Attempting to hack, disrupt, or interfere with the Services or other
users’ accounts.
Conducting vulnerability scanning, penetration testing, security
testing, denial-of-service activity, or other security assessments
against the Services without BrokerCentral’s prior written
authorisation.
Falsely representing an identity, affiliation, or business to mislead
others.
The use of bots, automated scripts, web crawlers, telemetry extraction
tools, tracking technologies, or automated collection mechanisms is
prohibited unless explicitly authorised by BrokerCentral for
legitimate business, security, operational, integration, or research
purposes. Unauthorised scraping, monitoring, profiling, telemetry
extraction, behavioural tracking, or mass extraction of data is
strictly prohibited.
You must not use the Services, AI Functionality, or any AI-assisted
outputs to:
conduct unlawful automated decision-making or profiling activities in
breach of applicable laws or regulatory requirements;
make solely automated decisions that produce legal effects concerning
individuals, or similarly significant effects, without appropriate
human review or oversight where required by applicable law;
generate, infer, analyse, or process sensitive characteristics,
Special Category Data, or behavioural profiles unlawfully or without
appropriate authority;
create, distribute, or rely upon AI-generated outputs that are
discriminatory, deceptive, defamatory, harmful, misleading,
manipulative, or unlawful;
impersonate individuals, organisations, regulators, insurers, brokers,
customers, or third parties using synthetic content, AI-generated
identities, or automated communications;
use AI Functionality to circumvent compliance obligations, fraud
controls, underwriting controls, sanctions requirements, audit
controls, security protections, or regulatory safeguards;
use AI-generated outputs as the sole basis for regulated insurance,
financial, employment, credit, fraud, or risk decisions where
meaningful human oversight is reasonably required;
conduct unauthorised behavioural monitoring, surveillance, scraping,
or profiling of individuals through the Services; or
use the Services in any manner that could reasonably create material
legal, regulatory, ethical, discrimination, cybersecurity, or
reputational risk arising from AI-assisted or automated processing
activities.
BrokerCentral complies with applicable UK, US, EU, United Nations, and
other applicable sanctions, export control, and trade compliance laws
and regulations, and prohibits use of the Services in violation of such
laws or regulations.
Users must not access, use, make available, export, re-export, supply,
or otherwise provide the Services in or from any country, territory, or
region that is subject to comprehensive sanctions, embargoes, or trade
restrictions under applicable sanctions laws.
This includes, without limitation, any country, territory, or region
subject to comprehensive sanctions or embargoes administered or enforced
by the United Kingdom, United States, European Union, United Nations, or
any other applicable sanctions authority, and any other comprehensively
sanctioned territory or region under applicable sanctions laws.
BrokerCentral may suspend, restrict, or terminate access to the Services
where it reasonably believes that continued access or use may breach
applicable sanctions, export control, trade compliance, or restricted
territory requirements.
By using the Services, you represent and warrant that:
You are not designated on any restricted party lists, including:
UK HM Treasury’s Sanctions List
US OFAC Specially Designated Nationals (SDN) List
EU Consolidated Sanctions List
You will not provide access to the Services to any sanctioned
individual or entity.
Users must conduct due diligence when engaging in business activities
through the Services to ensure compliance with applicable sanctions
laws. BrokerCentral assumes no liability for unauthorised use by
sanctioned individuals unless directly facilitated by BrokerCentral.
BrokerCentral reserves the right to immediately suspend or terminate any
account that violates trade compliance regulations, without prior
notice.
BrokerCentral may suspend, restrict, or terminate access to the Services
immediately and without liability where it reasonably believes continued
provision of the Services may expose BrokerCentral, its Affiliates,
subcontractors, infrastructure providers, payment providers, or business
partners to sanctions, export control, legal, regulatory, or
reputational risk.
You may not use the Services to:
Upload or share content that infringes on third-party intellectual
property, privacy, or confidentiality rights.
Distribute or promote pornographic or illicit materials.
Post content that violates local, national, or international laws.
Submit content that has been subject to legal proceedings or takedown
requests.
BrokerCentral does not routinely monitor content, but reserves the right
to:
Investigate suspected violations of this Policy.
Remove or restrict access to any content deemed unlawful or harmful.
Suspend or terminate user accounts for serious or repeated violations.
Report unlawful activities to law enforcement authorities.
You are responsible for ensuring that:
Your use of the Services complies with all applicable laws and this
Policy.
Your actions do not harm the platform or other users.
You do not engage in security threats or data breaches affecting the
platform.
In accordance with the Data Processing Agreement (DPA), you are
responsible for any data breaches or misuse resulting from your
actions.
Users must implement reasonable security measures to protect their
accounts, including using strong passwords and enabling multi-factor
authentication (MFA) where available. Users are responsible for
security breaches caused by inadequate security controls.
Users must promptly report any suspected security incidents,
unauthorised access, or breaches of this Policy to BrokerCentral.
Failure to report known violations may result in account suspension or
termination.
Users must not deploy, configure, or use cookies, similar tracking
technologies, electronic communications functionality, analytics
technologies, or marketing tools through or in connection with their
use of the Services in a manner that breaches applicable law, PECR, or
Customer transparency and consent obligations.
The Customer must use the Services in compliance with all applicable
Data Protection Laws, PECR, and applicable laws relating to privacy,
confidentiality, security of Personal Data, Tracking Technologies,
electronic communications, artificial intelligence, consumer protection,
discrimination, insurance, and financial services regulation.
Without limitation, the Customer must not:
process Personal Data unlawfully or without an appropriate lawful
basis;
use the Services in a manner that breaches PECR, applicable electronic
communications laws, or requirements relating to cookies, similar
tracking technologies, consent, electronic marketing, or similar
technologies;
upload, process, disclose, or transmit Personal Data in breach of
applicable Data Protection Laws;
use AI Functionality or automated processing in a manner that is
unlawful, discriminatory, deceptive, harmful, or misleading;
conduct unlawful profiling, behavioural analysis, or automated
decision-making activities through the Services;
process Special Category Data unlawfully or without appropriate
safeguards;
deploy cookies, similar tracking technologies, analytics technologies,
pixels, scripts, or similar technologies through the Services without
appropriate transparency, lawful basis, or consent where required
under applicable law;
interfere with, circumvent, or undermine security, privacy, consent,
audit, or compliance controls within the Services; or
use the Services in any manner that could reasonably expose
BrokerCentral, its Customers, users, partners, or third-party
providers to legal, regulatory, security, or reputational risk.
The Customer remains solely responsible for:
the legality, accuracy, quality, and lawfulness of Customer Data;
ensuring that appropriate notices, consents, permissions, and lawful
bases exist for processing activities carried out through the
Services; and
ensuring that meaningful human oversight is applied where legally or
operationally required in connection with AI-assisted or automated
processing activities.
Violations of this Policy are categorised based on severity and may
result in enforcement actions, including content removal, warnings,
suspension, or termination of access.
Critical Violations (Immediate Termination) – Actions that result in
immediate termination of access, including but not limited to:
Hacking or unauthorised system intrusion
Fraud or identity theft
Child exploitation or abuse-related content
Violations of trade compliance laws
Major Violations (Suspension, Review, or Termination) – Actions that
may result in service suspension, account review, or termination,
including:
Repeated instances of spam or unsolicited communications
Security violations or deliberate circumvention of platform
safeguards
Unauthorised access to data, systems, or accounts
Minor Violations (Warnings or Temporary Restrictions) – Actions that
may result in a warning or temporary restriction, such as:
Sending excessive bulk messages that disrupt normal use
Accidental or first-time policy breaches without malicious intent
Depending on the severity of the violation, the following enforcement
measures may be applied:
Content Removal – Deletion of non-compliant or prohibited content.
Formal Warning – Notification of the violation with corrective
guidance.
Temporary Suspension – Temporary restriction of access to Services.
Permanent Termination – Revocation of access for severe or repeated
breaches.
The Provider reserves the right to take appropriate action at its sole
discretion based on the nature and impact of the violation.
BrokerCentral reserves the right to update or modify this Policy at any
time. Updates will be posted on our website, and continued use of the
Services after such updates constitutes acceptance of the revised
Policy.
We may terminate or suspend access to the Services at any time, with or
without cause, for:
Violations of this Policy.
Compliance with legal obligations or law enforcement requests.
Security threats or fraudulent activity.
You must comply with all applicable local, national, and international
laws when using the Services, including:
Anti-spam laws
Data protection regulations
Intellectual property rights
BrokerCentral is not responsible for user actions in violation of this
Policy but reserves the right to enforce compliance and take appropriate
action.