Welcome to Colin - Our new Customer Success Manager

March 17th, 2026

Welcome Colin to BrokerCentral

We’re delighted to welcome Colin to the BrokerCentral team as our new Customer Success Manager. His appointment reflects our continued investment in strengthening face-to-face relationships and enhancing the customer experience across our broker software platforms.

Colin brings a unique background combining strong people skills with a passion for community engagement. Prior to joining BrokerCentral, he worked as a pastor, where he developed a natural ability to listen, guide and support others, skills that will be invaluable as he builds lasting relationships with our clients and helps them get the most from our system.

Outside of work, Colin is an enthusiastic all-rounder. Whether he’s in the gym, working on LEGO or DIY projects, or training in kickboxing, he brings energy and focus to everything he does - qualities he’s excited to bring into his role as he supports new customer initiatives and training programmes.

Nick Jordan, Managing Director, commented:
"Colin will be a fantastic asset to the team. I’m excited to see the positive impact he’ll have on our client relationships and training programmes."

At BrokerCentral, we know that great customer service is built on strong relationships. Having a dedicated Customer Success Manager ensures our clients receive the support, guidance and personal attention they need. Colin’s appointment is another step in building stronger, more effective partnerships with brokers.

Please join us in welcoming Colin to the team.