Workload, Well-Being, and Why Brokers Deserve Time Back

A recent Insurance Age article revealed something that won’t surprise many in our industry: workload is now the main contributor to record-high stress levels among brokers. Nearly half of those surveyed described their stress as “high” or “very high,” pointing to unrelenting admin, tight deadlines, and the constant juggle between client care and compliance demands.
(Read the full article on Insurance Age)

As someone who’s worked alongside brokers for years, I’ve seen first-hand how much dedication this job demands. The long hours, the endless paperwork, the pressure to keep every client happy. It’s rewarding work - but it’s also easy to lose sight of yourself in the process.

When the workload follows you home

For many brokers, the hardest part isn’t just the hours spent at the desk - it’s the hours taken from everything else. Family dinners cut short, missed weekends, that constant mental checklist ticking away even when you’re supposed to be relaxing.

And truthfully, that feeling isn’t unique to broking, it’s something many of us experience, no matter the profession.
I’ve certainly found myself checking the clock to see if I’ll make it home for dinner, or managing my own stress levels to make sure I’m giving my best both at work and at home. It’s a daily balancing act and one that reminds me how vital it is to protect our well-being, wherever we work.

That’s why well-being isn’t just a buzzword. It’s essential. When we’re exhausted, everything feels heavier. We stop enjoying the work we used to love. Our focus dips. Our relationships suffer.

Time back means balance

At BrokerCentral, we believe every broker deserves more time for what really matters: whether that’s time with your children, space for your hobbies, or simply the chance to switch off without guilt.

That’s why we built BrokerCentral the way we did: to lighten the workload, not add to it.

By automating repetitive admin, simplifying workflows, and connecting your systems in one platform, we help brokers get more done in less time - freeing up the space to focus on the things that truly count.

When routine tasks are handled seamlessly, you can focus on the human side of broking — building relationships, giving great advice, and supporting your clients. And when the day ends, you can actually close the laptop knowing things are under control.

Supporting well-being in our industry

The Insurance Age report is a wake-up call. High stress shouldn’t be the norm in our profession. We need systems and cultures that protect well-being and make work sustainable for the long term.

At BrokerCentral, our mission is simple: to help brokers get more done in less time, reduce stress, and make space for life outside the office.

Because when brokers thrive, at work and at home, everyone wins!

Take back your time

If you’re ready to reduce stress and regain balance in your brokerage, we’d love to help.
👉 Book a Demo or Contact us to discover how BrokerCentral can make work lighter and your to do list clearer.